We want you to know that when you use our organization you can trust us with your information. We are determined to do nothing that would infringe your rights or undermine your trust. This Privacy Notice describes the information we collect about you, how it is used and shared, and your rights regarding it.
We are a Data Controller for some of the personal data that we hold and process. Our registered address is 11475 Great Oaks Way Suite 325 Alpharetta, GA 30022 and our Data Protection Lead (DPL) can be contacted at support@goCanopy.com.
All the information that we hold about you is provided to us by yourself when you seek to use our services. We will tell you why we need the information and how we will use it.
Our Lawful Basis for processing your information
The General Data Protection Regulation (GDPR) requires all organizations that process personal data to have a Lawful Basis for doing so. The Lawful Bases identified in the GDPR are:
Examples of legitimate interests include:
Our Lawful Basis is:
We use your information to:
We do not use automated decision-making in the processing of your personal data.
We collect and process both personal data and special categories of personal data as defined in the GDPR. This includes:
We may share your personal data with:
Transfers to third countries and international organizations
Under GDPR, transfers of EU personal data outside of the European Economic Area can only be made if specific safeguards exist.
No employee is authorized to transfer EU personal data internationally until the DPL has confirmed in writing that we have appropriate safeguards in place.
We retain your personal data while you remain a customer OR employee unless you ask us to delete it. Our Retention and Disposal Policy (copy available on request) details how long we hold data for and how we dispose of it when it no longer needs to be held. We will delete or anonymize your information at your request unless:
The General Data Protection Regulation gives you specific rights around your personal data. For example, you have to be informed about the information we hold and what we use it for, you can ask for a copy of the personal information we hold about you, you can ask us to correct any inaccuracies with the personal data we hold, you can ask us to stop sending you direct mail, or emails, or in some circumstances ask us to stop processing your details.
You may opt out of receiving emails and other messages from our organization by following the instructions in those messages.
Questions and Contact Information