Self-heal through automating your manual L1 troubleshooting steps with Canopy's drag and drop automation workflow tool. Give time back to support resources, and go from reactive to proactive.
Stay-in-the-know with real time alerts to the Canopy app, email, text, and Slack, or a ticket within your incident management system.
Automate onboarding, provisioning, and the software lifecycle update process. Set an ideal desired state for the device and let Canopy take care of the rest.
Ensure your devices are always aligned to their ideal state(s) by setting up workflow automations that take corrective action.
Take the load off your Technical Support team by setting “low-code” event triggers to self-run your systems. From device toggling, auto-rebooting, error logging, and more.
Automations are the thing that gives my support team the time to breathe, pick our heads up, and focus on the big-picture initiatives. Before, we were too busy firefighting to think strategically and proactively...