Minimize downtime with Canopy's Kiosk Management Software
Streamline operations and enhance customer experience with kiosk management and monitoring.
A single source of truth for kiosk management
Teams responsible for supporting kiosk deployments need an RMM capable of connecting to and managing all the critical components, not just the PC. Canopy enables easy kiosk management will full visibility and control over all the critical aspects of a kiosk ecosystem to ensure that your unique solution is always up and running.
The Kiosk Device Ecosystem
Canopy monitors and manages key components of a kiosk, including the PC, touchscreens, credit card readers, printers, scanners, cameras, and more.
Kiosk Management Software Core Features
Canopy ensures continuous availability of kiosk services, remotely resolves issues to minimize downtime, and provides real-time insights for performance optimization.
Real-time monitoring of kiosk peripheral components
Remote reboots of hardware or select software services
Remote access and troubleshooting
Smart alerts based on customizable thresholds
Device onboarding, provisioning, and on-going configuration management
Automated self healing actions
by remotely resolving issues
Ensure Ideal Configuration
Manage configurations across your entire fleet
Prevent Lost Transactions
Reduce "walk-aways" or failed transactions by knowing holistic health status of your kiosk
No product on the market today is telling me 'is your device is really doing what it needs to do'. I need to know that the kiosk is transactable vs. just seeing if it's online.
Does Canopy handle credit card (PCI) related data?
Canopy only collects telemetry data from devices, and therefore does not touch any credit card data. Additionally, Canopy is both SOC Type II and GDPR compliant and works with partners to ensure effective audits when needed.
Can Canopy integrate with different kiosk hardware brands?
Canopy is agnostic to the brand of kiosk hardware you choose to power your solution. Canopy has been deployed on many different name-brand solutions and even custom built hardware configurations.
How does Canopy address internet or power issues?
Canopy can act as an independent verification source for connectivity or power issues in cases where status is monitored by a dependent application. In cases where external connectivity hardware or PDUs are in place, Canopy can also monitor the status of that hardware to communicate failures.