Canopy was installed across IPA’s healthcare facilities, providing them with centralized “fleet” visibility, endpoint level data capture, and remote management capabilities. By leveraging Canopy's off-the-shelf platform, IPA gained observability and control over previously unconnected devices, opening new opportunities for product improvements. With Canopy's RMM platform, the client achieved unprecedented visibility into their entire fleet of automated linen distribution kiosks. They utilized Canopy to proactively track underperforming machines, address downtime issues, and optimize kiosk operations remotely. Canopy proactively generates issue alerts and facilitates remote resolutions on thousands of machines critical to patient care in hospitals.