Streamlining Industrial Refrigeration Operations
with Canopy's Remote Monitoring and Management
Introduction
The Customer
A trusted manufacturer serving Fortune 500 food services companies
The challenge
Before implementing Canopy, our client encountered several significant hurdles:
- Lack of centralized monitoring and support for legacy refrigeration equipment, resulting in performance delays and high support costs.
- Reactive support due to limited alert visibility and manual intervention requirements for issue resolution.
- Difficulty in identifying root causes, often arising from a combination of hardware, software, or network issues.
The build
The results
Since deploying Canopy, our client has experienced remarkable transformations:
- Thousands of automations and remote actions have saved hundreds of on-site man-hours.
- Prevented system downtime, mitigating food spoilage and liability concerns.
- Account managers now facilitate monthly performance updates with key clients, driven by Canopy's historical performance reports and tailored data analysis to their facilities.
Imagine your remote product fleet, managed automatically
Product and technical support teams use Canopy to automate remote device management for self-checkout kiosks, POS systems, cameras, smart lockers, and hundreds of other connected products.
See and solve problems automatically, with Canopy.
