In [[RMM]], a “fleet” refers to the collective group of deployed endpoints — such as kiosks, digital signage, or security systems. Fleet visibility enables operators to see real-time status, identify performance trends, and detect issues across hundreds or thousands of devices simultaneously. With full visibility, teams can respond quickly to disruptions, ensure consistent service delivery, and optimize system-wide performance.
Goal of Fleet Visibility
The primary goal of fleet visibility is to reduce operational blind spots and enable proactive support. It empowers IT and operations teams to identify patterns, respond faster to problems, and make informed decisions about updates, replacements, or optimizations.
Key Functions
- Provides a centralized overview of all deployed devices
- Supports filtering by device type, location, or issue severity
- Enables proactive maintenance and remote intervention
- Visualizes trends and system health at scale
- Facilitates faster troubleshooting across distributed environments
Challenges
- Aggregating data across diverse hardware and environments
- Detecting subtle trends in large, noisy datasets
- Keeping monitoring systems up-to-date as fleets evolve
- Avoiding overload with too much unfiltered information
Canopy’s Role
Canopy delivers real-time fleet visibility through its intuitive dashboard, giving users a live snapshot of device health, performance, and status across their entire deployment. Canopy’s platform allows operators to drill into specific devices or view system-wide trends, all while enabling quick actions to resolve issues or optimize functionality. This high-level control helps reduce downtime, prevent cascading failures, and maintain smooth, reliable operations.
