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Learn About Remote Device Management

August 20, 2025
Featured

Why McDonald’s Leads in Fast Food Tech

McDonald’s leads in restaurant technology by making every system from mobile app to fryer work together. Here’s how cloud and edge computing power its connected restaurant success.

August 12, 2025
Featured

The 2025 Restaurant Tech Report

New survey reveals 80% of customers face kiosk problems and 76% experience payment failures at QSRs. See which brands lead in tech reliability.

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August 15, 2024

Canopy Achieves Inc. 5000, Celebrates 11 Years of Innovation

On August 13, 2024, Canopy was named to the Inc. 5000 list of America's fastest-growing companies. On the same day, Canopy also celebrated its 11th birthday.

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Article

Article

July 30, 2024

Monitoring Remote Device Heartbeats

Like the human heart, monitoring heartbeats is vital to understand the overall health of a fleet of kiosks, vending machines or self-service devices.

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Article

Article

June 18, 2024

What Are the Top 5 Causes of Remote Device Downtime?

Misconfigurations, power + network issues, software problems, and more — the top causes of downtime for kiosks, smart lockers, security systems, and other connected products.

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Article

Article

May 14, 2024

RMM or Remote Desktop? Picking the Right Remote Management Tool

Selecting the right software platforms for remote device management means knowing key differences between RMM and remote desktop or remote access tools.

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Article

Article

April 26, 2024

Device Uptime vs. Solution Availability

Device uptime or solution availability? They may sound like the same thing, but learn the important differences and how Canopy's RMM software helps you measure both.

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Article

Article

April 19, 2024

Overcoming Network Issues With Remote Monitoring and Management for Connected Products

Discover how Canopy's innovative strategies overcome common edge network issues to maintain reliable connectivity and control over Connected Products.

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Article

Article

April 17, 2024

Streamlining Remote Device Management Using Canopy’s Automations

How to eliminate manual tasks and increase operational efficiency across your connected product fleet — with automations by Canopy.

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Article

Article

April 9, 2024

Canopy Announces Partnership with Allied Telesis

Strategic partnership between Canopy and Allied Telesis enables remote monitoring and management of intelligent connectivity devices inside the Canopy platform.

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Article

Article

March 29, 2024

Navigating the RMM Software Landscape: Features, Costs, and Selection Criteria

Explore the essentials of Remote Monitoring & Management (RMM) to understand key features, build vs. buy, costs, and how to select the perfect RMM solution for your organization.

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Article

Article

March 27, 2024

Remote Monitoring and Management's (RMM) Impact on Field Services

RMM technology has revolutionized the Field Services industry by enabling providers to be more proactive and efficient in serving diverse markets.

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Article

Article

March 22, 2024

What is an RMM Agent?

Learn how remote monitoring and management (RMM) agents streamline remote device management for connected products like kiosks, digital signage, camera and security systems, etc.

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Article

Article

March 19, 2024

Impact of Essential Features on RMM Software Pricing

Discover the key features shaping RMM software pricing and their impact on best-in-class uptime for Connected Products.

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Article

Report

June 11, 2024

What do 200K down devices teach about keeping connected products up and running?

New research into resolving problems for kiosks, smart lockers, camera systems, and more — from Canopy.

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Report

Report

February 22, 2024

RMM vs Remote Desktop

Read Canopy’s market research on whether Remote Desktop or Remote Monitoring and Management (RMM) products are right for you.

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Report

Case Study

August 22, 2025

50% Faster Onboarding and 10% Fewer Support Tickets: OpenTech’s Automation Win

OpenTech Alliance used Canopy RMM to modernize remote operations, automating support, provisioning, and device management across thousands of sites.

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Case Study

Case Study

August 10, 2023

Access Control Provider ButterflyMX Streamlines Support and Optimizes Performance

Discover how ButterflyMX leveraged Canopy to remotely manage their building access control systems.

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Case Study

Case Study

August 9, 2023

How Canopy Helped a Global Technology Company

Learn how our Fortune 100 client successfully addressed display quality problems on their digital signs installed across a global retail chain.

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Case Study

Case Study

August 3, 2023

Transforming Informational Kiosk Solution Management with Canopy

Discover how Canopy empowered our client to manage over 2,000 informational kiosk devices and gained full endpoint visibility and control.

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Case Study

Case Study

August 9, 2023

Point-of-Sale (POS) Solution Provider Revel Uses Canopy

Revel Systems partnered with Canopy to manage their complex POS infrastructure across 20,000 restaurants.

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Case Study

Case Study

August 9, 2023

Revolutionizing Remote Device Management

Discover how Canopy modernized operations, reduced costs, and enhanced customer experiences for our client.

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Case Study

Case Study

August 9, 2023

Streamlining Industrial Refrigeration Operations

Our client, a leading provider in this industry, sought an enterprise-level solution for enhanced visibility into system health and performance.

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Case Study

Case Study

August 9, 2023

Canopy Helps Digital Golf Solution Provider

Discover how Canopy transformed the operations of a national golf technology company by providing streamlined scalability and enhanced support.

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Case Study

Case Study

August 6, 2023

Reducing Downtime, Maximizing Efficiency

Discover how Canopy transformed the operations of a global linen distribution provider, enabling remote device management and reduce onsite support.

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Case Study