Resources | Canopy Remote Device Management Software

Article

October 16, 2024

How OpenTech Alliance Uses Canopy to Automate Kiosk Device Management

Managing kiosks or cameras? Learn how OpenTech’s automation cut onboarding time by 50%, boosted support, and empowered customers.

Article

October 15, 2024

How Canopy Tailors RMM for Connected Products

Canopy has built an RMM platform flexible and powerful enough to support every kind of connected product a flexible, standard way.

Article

October 11, 2024

How Can Kiosk Monitoring Minimize Downtime?

Kiosk monitoring software can detect issues, remotely troubleshoot and resolve issues, and automate self-healing, minimizing downtime

Article

October 8, 2024

A Smarter Restaurant: 5 Learnings from Chick-fil-A’s Approach to Restaurant Monitoring and Management

How Chick-fil-A thinks about and develops technology to manage their quick service restaurants (QSRs). An overview of their approach to remote device management.

Article

October 3, 2024

Build vs. Buy for RMM (Remote Monitoring and Management) Solutions

How do you decide whether to build or buy a remote device management solution? Your kiosks, cameras, signage, and connected products need RMM that works.

Article

October 1, 2024

4 Insights for Automating Remote Device Management for Self-Storage With OpenTech + Canopy

Automation offers self-storage facility operators a way to proactively manage kiosks and cameras. Here's how OpenTech Alliance uses Canopy remote device management.

Article

September 26, 2024

The Hope and Hype of IoT

What One of the Most Promising Technologies Missed About Our Connected World

Article

September 4, 2024

Remote Monitoring and Management for IT Infrastructure vs. RMM for Connected Products

Discover the differences between RMM for Connected Products vs. RMM for IT Infrastructure, two related but very different forms of remote device management software.

Article

August 30, 2024

What Is an IoT Platform?

An IoT platform is a sort of operating system that interfaces with applications and offers a security, data storage, device management, analytics.

Article

August 28, 2024

Building Canopy: From Kiosks to Connected Product Device Management

Here's how Canopy came to be, from building a DVD Kiosk to compete with Redbox — to founding a company and developing a platform that could adapt and manage connected products.

Article

August 15, 2024

Canopy Achieves Inc. 5000, Celebrates 11 Years of Innovation

On August 13, 2024, Canopy was named to the Inc. 5000 list of America's fastest-growing companies. On the same day, Canopy also celebrated its 11th birthday.

Article

July 30, 2024

Monitoring Remote Device Heartbeats

Like the human heart, monitoring heartbeats is vital to understand the overall health of a fleet of kiosks, vending machines or self-service devices.

Article

June 18, 2024

What Are the Top 5 Causes of Remote Device Downtime?

Misconfigurations, power + network issues, software problems, and more — the top causes of downtime for kiosks, smart lockers, security systems, and other connected products.

Article

May 14, 2024

RMM or Remote Desktop? Picking the Right Remote Management Tool

Selecting the right software platforms for remote device management means knowing key differences between RMM and remote desktop or remote access tools.

Article

April 26, 2024

Device Uptime vs. Solution Availability

Device uptime or solution availability? They may sound like the same thing, but learn the important differences and how Canopy's RMM software helps you measure both.

Article

April 19, 2024

Overcoming Network Issues With Remote Monitoring and Management for Connected Products

Discover how Canopy's innovative strategies overcome common edge network issues to maintain reliable connectivity and control over Connected Products.

Article

April 17, 2024

Streamlining Remote Device Management Using Canopy’s Automations

How to eliminate manual tasks and increase operational efficiency across your connected product fleet — with automations by Canopy.

Article

April 9, 2024

Canopy Announces Partnership with Allied Telesis

Strategic partnership between Canopy and Allied Telesis enables remote monitoring and management of intelligent connectivity devices inside the Canopy platform.

Article

Report

August 12, 2025

The 2025 Restaurant Tech Report: Fast-Food Friction

New survey reveals 80% of customers face kiosk problems and 76% experience payment failures at QSRs. See which brands lead in tech reliability.

Report

June 11, 2024

What do 200K down devices teach about keeping connected products up and running?

New research into resolving problems for kiosks, smart lockers, camera systems, and more — from Canopy.

Report

February 22, 2024

RMM vs Remote Desktop

Read Canopy’s market research on whether Remote Desktop or Remote Monitoring and Management (RMM) products are right for you.

Report

Product Sheet

February 16, 2024

Canopy RMM Agent "Leaf" FAQs

This product sheet answers frequently asked questions about Leaf, Canopy’s endpoint software Agent that is deployed onto a host controller device in the target environment.

Product Sheet

January 24, 2024

Canopy for the Retail Industry

Canopy's RMM platform is built for smart hardware systems in retail. Remotely manage your store's mission critical hardware, and reduce downtime.

Product Sheet

January 15, 2024

Canopy for Security & Surveillance Industry

Experience Canopy, a leading RMM platform built for security and surveillance solutions. Ensure technology always stays operational, even in the most challenging environments.

Product Sheet

Guide

October 11, 2024

The Beginner’s Guide to Remote Monitoring and Management (RMM)

What is Remote Monitoring & Management? Your beginner's guide to what RMM tools are used for and how they work.

Guide

September 6, 2024

The Connected Products Guide

The guide to connected products — self-service kiosks, digital signage, security systems, smart lockers, point-of-sale systems, etc.

Guide

September 3, 2024

The Remote Device Management Guide

Learn about remote device management, which includes mobile device management (MDM), remote monitoring and management (RMM) for IT infrastructure, and RMM for connected products.

Guide

Case Study

August 22, 2025

50% Faster Onboarding and 10% Fewer Support Tickets: OpenTech’s Automation Win

OpenTech Alliance used Canopy RMM to modernize remote operations, automating support, provisioning, and device management across thousands of sites.

Case Study

August 10, 2023

Access Control Provider ButterflyMX Streamlines Support and Optimizes Performance

Discover how ButterflyMX leveraged Canopy to remotely manage their building access control systems.

Case Study

August 9, 2023

How Canopy Helped a Global Technology Company

Learn how our Fortune 100 client successfully addressed display quality problems on their digital signs installed across a global retail chain.

Case Study

August 3, 2023

Transforming Informational Kiosk Solution Management with Canopy

Discover how Canopy empowered our client to manage over 2,000 informational kiosk devices and gained full endpoint visibility and control.

Case Study

August 9, 2023

Point-of-Sale (POS) Solution Provider Revel Uses Canopy

Revel Systems partnered with Canopy to manage their complex POS infrastructure across 20,000 restaurants.

Case Study

August 9, 2023

Revolutionizing Remote Device Management

Discover how Canopy modernized operations, reduced costs, and enhanced customer experiences for our client.

Case Study

August 9, 2023

Streamlining Industrial Refrigeration Operations

Our client, a leading provider in this industry, sought an enterprise-level solution for enhanced visibility into system health and performance.

Case Study

August 9, 2023

Canopy Helps Digital Golf Solution Provider

Discover how Canopy transformed the operations of a national golf technology company by providing streamlined scalability and enhanced support.

Case Study

August 6, 2023

Reducing Downtime, Maximizing Efficiency

Discover how Canopy transformed the operations of a global linen distribution provider, enabling remote device management and reduce onsite support.

Case Study

Learn About Remote Device Management

The 2026 Restaurant Tech Report: Fast Food Fault Lines

How OpenTech Alliance Uses Canopy to Automate Kiosk Device Management

How Canopy Tailors RMM for Connected Products

How Can Kiosk Monitoring Minimize Downtime?

A Smarter Restaurant: 5 Learnings from Chick-fil-A’s Approach to Restaurant Monitoring and Management

Build vs. Buy for RMM (Remote Monitoring and Management) Solutions

4 Insights for Automating Remote Device Management for Self-Storage With OpenTech + Canopy

The Hope and Hype of IoT

Remote Monitoring and Management for IT Infrastructure vs. RMM for Connected Products

What Is an IoT Platform?

Building Canopy: From Kiosks to Connected Product Device Management

Canopy Achieves Inc. 5000, Celebrates 11 Years of Innovation

Monitoring Remote Device Heartbeats

What Are the Top 5 Causes of Remote Device Downtime?

RMM or Remote Desktop? Picking the Right Remote Management Tool

Device Uptime vs. Solution Availability

Overcoming Network Issues With Remote Monitoring and Management for Connected Products

Streamlining Remote Device Management Using Canopy’s Automations

Canopy Announces Partnership with Allied Telesis

The 2025 Restaurant Tech Report: Fast-Food Friction

What do 200K down devices teach about keeping connected products up and running?

RMM vs Remote Desktop

Canopy RMM Agent "Leaf" FAQs

Canopy for the Retail Industry

Canopy for Security & Surveillance Industry

The Beginner’s Guide to Remote Monitoring and Management (RMM)

The Connected Products Guide

The Remote Device Management Guide

50% Faster Onboarding and 10% Fewer Support Tickets: OpenTech’s Automation Win

Access Control Provider ButterflyMX Streamlines Support and Optimizes Performance

How Canopy Helped a Global Technology Company

Transforming Informational Kiosk Solution Management with Canopy

Point-of-Sale (POS) Solution Provider Revel Uses Canopy

Revolutionizing Remote Device Management

Streamlining Industrial Refrigeration Operations

Canopy Helps Digital Golf Solution Provider

Reducing Downtime, Maximizing Efficiency