Resources | Canopy Remote Device Management Software

Article

February 15, 2023

Video Tutorial: Streamline Support Labor with Canopy’s IoT Automations

Learn how Canopy’s IoT Automation capabilities can revolutionize the way your organization handles technical support.

Article

February 7, 2023

What the Future Holds for Remote Monitoring and Management Software

The future of RMM lies in orchestrating a sprawling landscape of complex ecosystems, allowing companies to streamline their technology.

Article

January 5, 2023

Why System Integrators Are Pivoting to Services and More Recurring Revenue

System integrators are finding better prospects for an improved bottom line by selling services work.

Article

December 19, 2022

5 Trends to Watch in Remote Device Management and Monitoring

Creating great customer experience now requires the ability to simultaneously manage many different systems and seamlessly integrate them.

Article

November 14, 2022

How RMM Software Plays a Key Role in Digital Signage

As digital signage becomes more interactive and ‘touch-friendly,’ the need for remote monitoring and management (RMM) software continues to grow.

Article

November 8, 2022

Trends in DevOps and Evolving Technologies: Q&A with Canopy Principal Architect Steve Ardis

Learn more about DevOps through the work and career of our very own, Steve Ardis.

Article

October 17, 2022

As Demand Climbs for Video Surveillance Capability, Remote Monitoring Software Improves Public Safety

The video surveillance market is expected to grow to $76.4 billion by 2027, with retail leading the way in usage.

Article

September 19, 2022

Direction Clear: As Wayfinding Signage Market Booms, Remote Management Best Practices Emerge

As the digital signage industry continues to grow, finding the right RMM partner is critical.

Article

August 30, 2022

Remote Monitoring Industry Expands, Reaches New Horizons

The James Webb Space Telescope, one year into its space odyssey, has turned out to be the ultimate remote device.

Article

August 29, 2022

How to Market Your MSP Business and Grow Revenue

MSPs provide services involving safeguarding critical business data, devices and applications, so building trust among prospective customers is key.

Article

June 22, 2022

CPO Forecasts Rapid Expansion of Remote Device Management, Connectivity for Multiple Industries

Learn from a Q/A with Eric Hoersten how Canopy is connecting and managing complex device ecosystems.

Article

May 25, 2022

Failures at EV Charging Stations Point to a Need for RMM Software

Challenges of malfunctioning charging stations creates the need for technology solutions like RMM software to ensure uptime as the EV industry grows.

Article

May 9, 2022

Customization and Automation of Remote Device Management Stirs New Trends, Benefits

Companies are finding an additional benefit from remote device management and monitoring software – the ability to customize solutions to fit even the

Article

April 4, 2022

Is Remote Device Monitoring and Management Changing Operational Capabilities for Good?

Remote devices are increasingly leveling up operational capabilities across multiple industry sectors.

Article

March 24, 2022

Canopy's Co-Founder, CTO Predicts Game Changers in Proactive Connectivity, Remote Device Visibility

Q/A highlighting the rapid growth of remote, self-service devices and advances in connectivity that offer opportunities for businesses to expand.

Article

April 7, 2020

5 Steps to Implementing Remote Monitoring and Management

Through RMM unlock asset tracking, condition monitoring, indoor positioning, alerts, and data-driven decision-making.

Article

December 30, 2019

5 Ways You Can Use the IoT to Extend and Improve Customer Experiences

Explore the ways that IoT solutions and other unattended devices are being used to improve customer experiences across retail.

Article

November 12, 2019

Connectivity Speeds Are Accelerating. That’s Great News for IoT Technology

Gains in connectivity speeds are going to revolutionize the IoT and let us take for granted low power, long distance wireless connectivity.

Article

Report

August 12, 2025

The 2025 Restaurant Tech Report: Fast-Food Friction

New survey reveals 80% of customers face kiosk problems and 76% experience payment failures at QSRs. See which brands lead in tech reliability.

Report

June 11, 2024

What do 200K down devices teach about keeping connected products up and running?

New research into resolving problems for kiosks, smart lockers, camera systems, and more — from Canopy.

Report

February 22, 2024

RMM vs Remote Desktop

Read Canopy’s market research on whether Remote Desktop or Remote Monitoring and Management (RMM) products are right for you.

Report

Product Sheet

February 16, 2024

Canopy RMM Agent "Leaf" FAQs

This product sheet answers frequently asked questions about Leaf, Canopy’s endpoint software Agent that is deployed onto a host controller device in the target environment.

Product Sheet

January 24, 2024

Canopy for the Retail Industry

Canopy's RMM platform is built for smart hardware systems in retail. Remotely manage your store's mission critical hardware, and reduce downtime.

Product Sheet

January 15, 2024

Canopy for Security & Surveillance Industry

Experience Canopy, a leading RMM platform built for security and surveillance solutions. Ensure technology always stays operational, even in the most challenging environments.

Product Sheet

Guide

October 11, 2024

The Beginner’s Guide to Remote Monitoring and Management (RMM)

What is Remote Monitoring & Management? Your beginner's guide to what RMM tools are used for and how they work.

Guide

September 6, 2024

The Connected Products Guide

The guide to connected products — self-service kiosks, digital signage, security systems, smart lockers, point-of-sale systems, etc.

Guide

September 3, 2024

The Remote Device Management Guide

Learn about remote device management, which includes mobile device management (MDM), remote monitoring and management (RMM) for IT infrastructure, and RMM for connected products.

Guide

Case Study

August 22, 2025

50% Faster Onboarding and 10% Fewer Support Tickets: OpenTech’s Automation Win

OpenTech Alliance used Canopy RMM to modernize remote operations, automating support, provisioning, and device management across thousands of sites.

Case Study

August 10, 2023

Access Control Provider ButterflyMX Streamlines Support and Optimizes Performance

Discover how ButterflyMX leveraged Canopy to remotely manage their building access control systems.

Case Study

August 9, 2023

How Canopy Helped a Global Technology Company

Learn how our Fortune 100 client successfully addressed display quality problems on their digital signs installed across a global retail chain.

Case Study

August 3, 2023

Transforming Informational Kiosk Solution Management with Canopy

Discover how Canopy empowered our client to manage over 2,000 informational kiosk devices and gained full endpoint visibility and control.

Case Study

August 9, 2023

Point-of-Sale (POS) Solution Provider Revel Uses Canopy

Revel Systems partnered with Canopy to manage their complex POS infrastructure across 20,000 restaurants.

Case Study

August 9, 2023

Revolutionizing Remote Device Management

Discover how Canopy modernized operations, reduced costs, and enhanced customer experiences for our client.

Case Study

August 9, 2023

Streamlining Industrial Refrigeration Operations

Our client, a leading provider in this industry, sought an enterprise-level solution for enhanced visibility into system health and performance.

Case Study

August 9, 2023

Canopy Helps Digital Golf Solution Provider

Discover how Canopy transformed the operations of a national golf technology company by providing streamlined scalability and enhanced support.

Case Study

August 6, 2023

Reducing Downtime, Maximizing Efficiency

Discover how Canopy transformed the operations of a global linen distribution provider, enabling remote device management and reduce onsite support.

Case Study

Learn About Remote Device Management

The 2026 Restaurant Tech Report: Fast Food Fault Lines

Video Tutorial: Streamline Support Labor with Canopy’s IoT Automations

What the Future Holds for Remote Monitoring and Management Software

Why System Integrators Are Pivoting to Services and More Recurring Revenue

5 Trends to Watch in Remote Device Management and Monitoring

How RMM Software Plays a Key Role in Digital Signage

Trends in DevOps and Evolving Technologies: Q&A with Canopy Principal Architect Steve Ardis

As Demand Climbs for Video Surveillance Capability, Remote Monitoring Software Improves Public Safety

Direction Clear: As Wayfinding Signage Market Booms, Remote Management Best Practices Emerge

Remote Monitoring Industry Expands, Reaches New Horizons

How to Market Your MSP Business and Grow Revenue

CPO Forecasts Rapid Expansion of Remote Device Management, Connectivity for Multiple Industries

Failures at EV Charging Stations Point to a Need for RMM Software

Customization and Automation of Remote Device Management Stirs New Trends, Benefits

Is Remote Device Monitoring and Management Changing Operational Capabilities for Good?

Canopy's Co-Founder, CTO Predicts Game Changers in Proactive Connectivity, Remote Device Visibility

5 Steps to Implementing Remote Monitoring and Management

5 Ways You Can Use the IoT to Extend and Improve Customer Experiences

Connectivity Speeds Are Accelerating. That’s Great News for IoT Technology

The 2025 Restaurant Tech Report: Fast-Food Friction

What do 200K down devices teach about keeping connected products up and running?

RMM vs Remote Desktop

Canopy RMM Agent "Leaf" FAQs

Canopy for the Retail Industry

Canopy for Security & Surveillance Industry

The Beginner’s Guide to Remote Monitoring and Management (RMM)

The Connected Products Guide

The Remote Device Management Guide

50% Faster Onboarding and 10% Fewer Support Tickets: OpenTech’s Automation Win

Access Control Provider ButterflyMX Streamlines Support and Optimizes Performance

How Canopy Helped a Global Technology Company

Transforming Informational Kiosk Solution Management with Canopy

Point-of-Sale (POS) Solution Provider Revel Uses Canopy

Revolutionizing Remote Device Management

Streamlining Industrial Refrigeration Operations

Canopy Helps Digital Golf Solution Provider

Reducing Downtime, Maximizing Efficiency